Terms of Service

1. introduction

welcome to Shing Chi Limited. these terms of service ("terms") govern your use of our website located at xxx (the "site") and your purchase of products from Shing Chi Limited ("we", "us", "our"). by accessing the site or making a purchase, you agree to be bound by these terms. if you do not agree, please do not use our services.

we reserve the right to update or modify these terms at any time without prior notice. changes will be effective immediately upon posting on the site. your continued use of the site after any changes signifies your acceptance of the revised terms.

2. eligibility and account

by using this site, you represent that you are at least the age of majority in your jurisdiction or that you have provided us with the consent of a legal guardian. you agree to provide accurate, current, and complete information during any registration or checkout process. it is your responsibility to maintain the confidentiality of your account and password and to restrict access to your computer.

3. products and pricing

we strive to display our women's fashion products (including clothing, accessories, and related items) as accurately as possible. however, we cannot guarantee that your monitor's display of any color, texture, or detail will be accurate.

all prices are listed in the applicable currency and are subject to change without notice. we reserve the right to modify or discontinue any product at any time. we are not liable to you or any third party for any price changes, suspensions, or discontinuations of products.

4. payments and processing

we accept various payment methods, including paypal. by providing payment information, you represent that you are authorized to use the designated payment method. we use third-party payment processors to handle transactions; we do not store your full payment details on our servers.

for paypal transactions, your payment is subject to paypal's terms of service. by choosing paypal, you agree to pay the amount specified in the transaction.

5. shipping and delivery

we aim to process and ship orders within the timeframe indicated at checkout. delivery times are estimates only and are not guaranteed. we are not responsible for delays caused by customs, carriers, or events outside our control. risk of loss and title for items purchased pass to you upon our delivery to the carrier.

6. returns and refunds

6.1 14-day right of withdrawal (cooling-off period)

you have the right to cancel your purchase and return the product(s) within 14 calendar days of receiving the goods, without giving any reason. this is our "14-day money-back guarantee."

to be eligible for a return, items must be unused, unworn (other than for the purpose of fitting), in the original packaging, and with all tags attached. we do not accept returns for perishable goods, intimate apparel (for hygiene reasons), or items marked as "final sale."

to initiate a return, you must contact us within the 14-day period to obtain a return authorization. you are responsible for the cost and risk of returning the goods to us, unless the item is faulty or we have sent an incorrect item.

6.2 refund processing time

once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. if approved, your refund will be processed.

standard refunds: approved refunds will be applied to your original method of payment. please note that it may take at least 14 days for the funds to appear in your account, depending on your bank or credit card issuer's processing times.

paypal refunds: if you paid via paypal, the refund will be issued to your paypal account. due to paypal's policies and banking regulations in different regions, please allow at least 14 days for the refund to be completed. however, for customers located in jurisdictions where local law (such as specific consumer protection regulations) mandates a longer period, paypal refunds may take up to 30 days to process. we adhere to both our internal policy and all applicable legal requirements regarding paypal refunds.

7. faulty or incorrect items

we take quality control seriously. if you receive a defective, damaged, or incorrect item, please contact us immediately. we will assess the issue and, if confirmed, offer a repair, replacement, or full refund, including the cost of return shipping.

8. intellectual property

all content on this site, including text, graphics, logos, images, and software, is the property of Shing Chi Limited or its content suppliers and is protected by international copyright and intellectual property laws. you may not reproduce, distribute, or exploit any content without our express written permission.

9. limitation of liability

to the fullest extent permitted by law, Shing Chi Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the site or products; (ii) any conduct or content of any third party on the site; or (iii) unauthorized access, use, or alteration of your transmissions or content.

10. governing law and jurisdiction

these terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the hong kong special administrative region (hong kong) , without regard to its conflict of law provisions.

you agree that any dispute arising from or relating to the subject matter of these terms shall be submitted to the exclusive jurisdiction of the courts located in hong kong.

11. contact information

questions about the terms of service should be sent to us at [email protected].

© [year] Shing Chi Limited. all rights reserved.